Susan is the best agent we have ever worked with. She worked with us in every way, and she was always on time. We have used a few other agents at the lake over the years but if we sell or buy again, we will use Susan.
Susan was very helpful in helping us find our second home on the lake. She is very knowledgeable of the lake areas and was able to narrow down the searches to meet our needs. She is very friendly and a quick response time. She worked very well with our STL lender and often had problems solved before we even knew about it. Our lender was impressed with her as well, and we would recommend her to anyone looking for a home at the lake.
Susan Ebling handled the sale of my lake home in Linn Creek. If I were to sum up Susan’s performance it would be: Fast, Efficient, Resourceful, Responsive – all wrapped in 5 Star Service. Her initial marketing resulted in a full price+ contract written up within 24 hours of listing. Plus, 2 backup offers within the week. Sellers, how can you beat that? A few repairs were needed. Susan recommended local repair people. I called them. She followed up through completion. There were a couple of glitches with my Title and Ameren – Susan fixed them. She even helped sell my boat and hoists. And, this was all done while I was out of the country. Susan answered all my emails while I was abroad. She was timely in returning my phone calls when I got back. And the Krantz Team………….well oiled and smooth running. One person put up the signs, another spruced up the place ,their marketing dept. provided weekly showing feedback, title & closing done in-house, funding within 48 hours of final signing………Purrrfect! Finally, when I called Susan to thank her, I made the off-hand remark, ‘That made your month, huh?’ she replied, ‘Yes, and I closed 2 others while working yours.’ I was stunned. If you want your house sold painlessly, call Krantz. Ask for Susan and check out her resume.
Due to a positive experience selling a condo in Florida, I wanted to stay with ReMax. We were lucky enough to have heard from Susan Ebling, whom I HIGHLY recommend!! We started with an “aggressive” search for a home on a Saturday afternoon. 6 homes in one afternoon. Not only my husband and I, but also our 2 adult daughters and their husbands, for a total of 6 adults, all with different opinions. Susan was a jewel!! Had a vehicle large enough to take us all and patience larger than her vehicle! She quietly listened to all opinions and easily narrowed down what we were looking for. She was raised at the lake and her knowledge of the lake area was so valuable to us. Would share locations of grocery stores, restaurants, etc. She is VERY knowledgeable. We through questions at her from depth of lake to wildlife. She answered them all. Talk about patience….I was very new to the “docu-sign” and other technical features…she walked me through all of those aspects, as well as purchasing a home, as it had been over 25 years. The day of the walk thru, less than 24 hours from closing…she discovered a water heater had been leaking. By the time we arrived, she had already contacted the sellers realtor and the seller. She then called someone to come in that evening and take up the wet carpet and paneling. The water heater was replaced the next day. Prior to closing, we had some questions regarding follow-up on remodeling affected areas. She immediately called seller and had all questions answered before we signed. Although, the repairs are not complete yet, I have full faith, that whomever Susan refers to us will now, and in the future. be reliable and get the job done right. If looking for a realtor…Call Susan Ebling @ Krantz & Associates!!
We used the services of Susan Ebling to purchase a new lake home. She was Awesome to work with. This is not our primary home so it was important for us to maximize our time when looking at homes. She did exactly that. She realized our taste in homes right away and found us exactly what we were looking for and we went under contract. The first step was finding the home but the next process can be the most difficult. Susan stayed with the selling agent constantly to make sure inspections and repairs were handled in a timely manner so that our closing would not be delayed. We are now in our new home and love it. She followed up after the closing to see if we needed anything or had any concerns. What more could you ask for? Nothing……. So call Her!
Susan is an excellent realtor. She made a realistic appraisal of our house and was willing to wait for appropriate offers. She assisted us throughout the process including when there were some glitches regarding our boat dock. She checked the house during bad weather when we were not there to check it ourselves. She went out of her way to help us with the little additional details that we would not have anticipated. She knows this territory very well and got us the best price for our home. It was a pleasure to work with her. We recommend her without reservation.
I would recommend Krantz and Associates for buying or selling a condo, home, or land in the Ozark area! Also, I would treat yourself to a positive experience and ask for Susan Ebling!! : ) Thanks!!
Early on I asked her to provide some homes on the market, but not be too aggressive because owning a home at the lake was just an idea and unlikely to happen. She respected our position and occasionally sent some listings but did not bother us. When we had questions, she was quick to respond. When we wanted to see a property she was always available on our time. When we started to get serious about making an offer, she provided us with an excellent education on the process and what to expect. She was very patient and professional throughout the entire negotiation process (much more than me). We live in Iowa (several hours away) and she seemed to handle everything for us. Susan admitted that she does most of her work below the 40-mile marker so she was less knowledgeable of the area we were interested in (between 55-65) … but she still seemed to be on top of most everything. I can not think of anything she could have done better in the process. Our experience with Susan was first-class in all aspects and I would certainly (and already have) recommend her to others. Thanks for everything.
Susan was wonderful to work with. She was always there for us and got us through the buying process quickly and efficiently. She made it a wonderful experience from start to finish. I have already recommended her to everyone I know looking for real estate at the Lake. She’s the best!!!!
We used Susan Ebling to purchase a second home. She was great to work with, very knowledgeable and professional. I would highly recommend her to anyone looking to buy or sell a home.
we did just that in Nov., of 2014! We wanted someone we could TRUST, someone who was RESPONSIBLE, and someone who could ‘MAKE IT HAPPEN’, but be ‘gentle’ at the same time!! : ) That ‘someone’ was Susan Ebling from Krantz & Associates in Osage Beach, MO.!! Susan kept us in the loop with what was happening all the time! We never had to wonder and we never had to wait to hear back from her when we did have a question!! She was efficient and candid with us at all times!! And, a special bonus with Susan is that she grew up in the area, so there isn’t a person or place that she is not familiar with!!
She was very efficient and conscientious in finding our condo upon the sale of our home knowing how quickly we wanted to get settled in a new abode. We would highly recommend anyone to have Susan work for you in your real estate needs. Krantz Properties with RE/MAX has a great team and Susan is a great asset for them.